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Useful Phone Numbers

If you are just becoming interested in the Border Patrol and have general questions you may find assistance at (800) 238-1945.

Here is a great link to a whole page full of FLETC Artesia email address and phone numbers:  http://www.fletc.gov/phones.htm

You will not find the number for FLETC Security on that list, and it is a very useful number to have in case of emergency: (505) 748-8136

Official OPM web site listing Service Center locations and phones

People with credit problems can contact the three major credit agencies for information or to obtain a credit report:

 
Experian 800-301-7195 
Equifax 800-525-6285
Trans Union  800-680-7289

  FINGERPRINT CARDS: If the agency that is printing you needs the ORI written on the card, this is it:  USOPMOOOZ - FIPC BOYERS, PA

Numbers for Twin Cities:
Staffers have recently been inundated with calls. Please limit your calls.  Know what you wish to ask prior to calling.  Be brief, polite and LISTEN. Get the person's name you are talking to and take notes. The regional staffing team should be your primary point of contact for most inquiries.  If any of these numbers are found to be out-of-date, please advise me via email.
 

Check your security status/eQip Phone (612) 467-7040   You will need your ID#
To reactivate your test score: https://cbpmhc.hr-services.org/BPA/        
Are you having problems with eQip?:mhc-bpa.applicantinfo@dhs.gov        
To talk to (or BOTHER) the person in charge of your case file:  

 

   
If your name ends in A - B  email: nhc-bpwr.applicantinfo@dhs.gov Phone

(612) 467-7006

Fax (612) 727-2297
If your name ends in C - M email: nhc-bpcr.applicantinfo@dhs.gov Phone (612) 467-7010 Fax (612) 727-2295
If your name ends in N - Z  email: nhc-bper.applicantinfo@dhs.gov Phone (612) 467-7046 Fax (612) 727-2296
         

Oral Board Coordinator   Email

Phone (612) 467-7007 Fax (612) None listed
DEU - Test Results Phone (612) 467-7027 Fax (612)
Medical Review Unit -  Only for contact if you have issues. Phone (612) 467-7020 Fax (612)725-1887
Medical Scheduling and Fitness Unit Phone (612) 467-7004 Fax (612) 725-1887
Comprehensive Health Services  (ask for BP rep) Phone  (800) 638-8083    
Security-Background Invest. Phone (202) 344-2690 Fax 202-344-1560
Update Your Info/Geographical Preference   FAX to the numbers for    
To Change Your Address, Phone #, etc   your name shown above    

 

The SEU (Special Examining Unit), Washington, DC
General Number (should be
answered by a human during
working hours
(202) 616-2132
General Information Recording (202) 616-1964
FAX Machine (202) 616-2682
All retreads call Carol Loving.         If you don't know you are a retread, then you're not one. (202) 616-2654


OTHER IMPORTANT NUMBERS

If you were unable to print your Admission Notice and/or Study Guide during your application,  call the toll-free Border Patrol Agent assistance line, (877) 875-4874, for OPM office contact information.

Selective Service (847) 688-6888 and (847) 688-2576 (to get your Selective Service number. Have your Social Security number handy). If you were born 1960 or later, click HERE for on-line Selective Service number information.

CASS Check (your application status): https://apps.cbp.gov/cass

OPM Service Centers, click HERE for a link to their online information.

Additional hiring information is available on a fax by request basis by calling (612) 727-5290. Call and have an index faxed to you to see what is available.